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Our customers save up to 60% compared to traditional jewelers with us. By removing the retailer, we can offer made-to-order products and pass the savings on to you.
Choose your diamond and select your setting. Our rings come in a range of precious metals and styles, but every piece is tailored to you.
Whether in-store or online, we share our knowledge to help you make informed decisions when designing your perfect piece.
All our diamonds and gemstones comply with international standards of sustainability and are independently certified.
For now, we don't have showrooms or stores in the US. However, you can book a virtual appointment on the website to speak to one of our Diamond Experts who will be able to help you find the perfect jewelry online free of charge and with no obligation to purchase!
We have 6 showrooms located across Canada in Toronto, Montreal, Vancouver, Calgary, Edmonton and Ottawa.
Did you know that we offer online consultations? If you can't find a shop near you, book a virtual appointment to speak to one of our Diamond Experts who will be able to help you find the perfect jewellery - for free!
The jewelry industry is stuck in the past, we’re here to do things differently.
Before Austen & Blake, there were two choices: over-priced luxury pieces or cheaper off-the-shelf styles. With us, there are no compromises.
We offer the best of both worlds—custom-made jewelry, exclusive customer care and great value for money.
If you wish to return your order for any reason, we allow up to 30 days from the time your order was dispatched. Please refer to our returns policy for the full details. The jewelry returned must be unworn, in pristine condition with the tag still on.
If you need help arranging a return, contact us on +1 (800) 352-0375.
For orders delivered to US, we offer free delivery with DHL on orders of $750 or over. A delivery fee of $40 applies to orders delivered to US when the order value is under $750. All parcels require a signature at the time of delivery and are fully insured until they are signed for.
For orders delivered to Canada, we offer free delivery with DHL on orders of $750 or over. A delivery fee of $50 applies to orders delivered to Canada when the order value is under $750. All parcels require a signature at the time of delivery and are fully insured until they are signed for.
If you have any questions on this, contact us on +1 (800) 352-0375.
We are confident that your order will be safe as we use the leading, most-trusted delivery companies. For further peace of mind, your jewelry is insured in the event of loss, theft or damage, until it is signed for.
If for any reason, you wish to return your order, it is your responsibility to insure your jewelry during transit. We do not accept any responsibility for any items that are lost during transit on the way back to us.
If you would like to discuss this matter further, contact us on +1 (800) 352-0375 or email [email protected].
30-DAYS RETURNS
FREE RESIZING
